Homecare: How to Find the Best Care at Home

Homecare is a brilliant option for people who would mentally and physically benefit from staying at home. Moving into a care home can be extremely stressful and difficult for some individuals, causing disruption and harm to their mental health and wellbeing. By providing care at home, younger and older people have the chance to continue living independently and comfortably in a familiar environment.


What Kind of Homecare Support do We Offer?

Dwell Homecare offers a wide variety of both domiciliary care and palliative care services to suit the needs of our clients. Our staff are trained to support in many ways, depending on the unique needs of every person. As we realise it can be strange at first to have someone else in your home, we are very focused on building trust with our client and providing the support that allows them to be independent at home.

What are the Benefits of Homecare?

Choosing care at home for your loved one can be a brilliant solution. Homecare is more flexible and can offer different levels of care and independence to the client, easily fitting around their lifestyle. Our homecare service is flexible and does not require a long-term commitment. This means that we can offer both short term care and 365 days a year care.

We strive to learn about every one of our clients so that we can not only offer practical care but companionship and emotional care and support as well. By being in their own home, your loved one is likely to feel more independent and comfortable than in a care home, since they will already be familiar with their surroundings. Our carers also aim to work around schedules and timetables that will help each of our clients stay on track, keeping them in a routine.

“Excellent service, lovely staff and all the team my dad deals with our so friendly and supportive.”

Joanne on Yell

How Do I Start the Process of Receiving Care at Home and What Are the Payment Options?

To begin the process, you will need to arrange to get a UK home care assessment for you or your loved one from your local council. This is a free service that can be utilised by anyone regardless of their financial situation. The assessment will decide whether you or your loved one is eligible, creating a written treatment plan if you are eligible for support.

Though most councils do charge for the services they provide in your home, some do place a limit on the amount you have to pay for your care weekly. Your local council is required to provide the amount you will have to pay, leaving you with a reasonable level of income, before anything is confirmed with your social services. Check your local age UK website for more information and free advice.

Starting Homecare: Can I Arrange My Own Care?

If you have been assessed as an individual needing care services, there is a possibility that you can choose to receive direct debit payments from your local council. This will allow you to choose your own care at home, to find the best fit for you and your situation.

The government has also introduced personal budgets which are designed to provide individuals with more options and choice over their homecare services. These personal budgets will also help with how you arrange and pay for your social care services, giving you more freedom in finding the best option. The first thing to do is to check your local council’s website for more information on personal budgets and direct debits.

What if I Only Need a Little Support With Housework and Gardening, Can I Still Receive Help?

The best thing to do is to get a care needs assessment by your local council to discuss your options. This is the first step in finding out what help you can receive and how much financial support you are entitled to by the council.

Dwell offers a variety of care, regardless of whether it is more in-depth/hands-on help or simpler day to day support that is desired. As we strive to give person-centred care, our skilled care workers provide a wide variety of services to meet the needs of every individual.

What is the Next Step?

Receiving personal care at home can help give you peace of mind, knowing the needs of you or your loved one are being met. At Dwell Homecare we offer both practical and companionship care, aiming to help maintain both their physical and mental wellbeing. The process will begin by discussing you or your loved one’s situation and how one of our trained carers can help.

This will ensure that you are comfortable with the care plan and that the right kind and amount of support will be provided. If you or a loved one requires our care at home services, please contact us today to find out more about how we can help.

55 Alcester Road Kings Heath
Birmingham B14 7JG

Homecare Services

  • Personal grooming and dressing

  • Dental and personal hygiene

  • Getting in and out of bed

  • Meal preparation and grocery shopping

  • House cleaning and other chores

  • Help with medication and appointments

  • Answering the door/phone

  • One-off tasks (such as defrosting the freezer or cleaning the oven)

What do our clients, their family and friends say about us?

Thank you! from the bottom of our hearts. The daily visits from your staff to our mum is literally the highlight of her day. She enjoys the company of everyone and adores your staff like her own kids. We can’t thank you enough for the joy you bring her as well as the excellent care.
Gulaam J.

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